✅ Assess and Prioritize Critical Areas

Start with identifying business-critical flows and pain points. Review past incidents, support tickets, or product usage analytics. For instance, on a healthcare project, I zeroed in on patient data entry and retrieval—areas that had high stakes and user impact.

🛠️ Build a Reliable QA Framework

Set up a testing environment that mirrors production. Choose tools your team can use effectively. In one case, I chose Playwright with Java to speed up test automation and reduce onboarding time.

🎯 Prioritize High-Impact Testing First

Apply the 80/20 rule — test the top 20% of features that bring 80% of business value. Use your BA’s knowledge to align on what matters most. Automate regression tests around these areas first.

👥 Foster QA-Developer Collaboration

Involve QA early. Pair with developers during feature development to catch issues before they grow. This synergy reduces critical bugs and cycle time.

📊 Monitor Metrics & Improve Continuously

Track KPIs like test coverage, bug escape rate, and ticket volume. Use these to create feedback loops and optimize processes.